SMS Privacy Policy & Terms and Conditions

Eli's Honey Bees often uses texting to communicate with our customers. This allows us to summarize information given during a phone call, answer questions, keep you up to date with beekeeping recommendations and available services, and schedule appointments more conveniently for you. Below are our Privacy Policy and Terms and Conditions regarding texting.

Privacy Policy

Your Privacy Matters

Eli's Honey Bees ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information, especially as it relates to our SMS communications.

1. Information We Collect

We collect the following information when you opt-in to receive messages:

• Your phone number

• Any data provided via SMS replies (e.g., STOP, HELP)

• Message history and interactions

2. How We Use Your Information

We use your information to:

• Send transactional messages related to our services

• Send marketing messages (only if you have opted-in)

• Respond to inquiries or provide support

3. Sharing Your Information

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Message Frequency

Message frequency varies. Standard message and data rates may apply from your carrier.

5. Opt-Out

You can opt-out at any time by texting:

• STOP to unsubscribe

• HELP for assistance

6. Contact Us

For questions or concerns, contact us at:
Email: elishoneybeeinfo@gmail.com
Phone: 484-243-0473

Effective Date: 5/28/25

Terms and Conditions

Welcome to Eli's Honey Bees' SMS messaging service. By opting in to receive messages, you agree to the following terms.

1. Program Description

We provide SMS notifications for customer care and marketing (e.g. summarize information given during a phone call, answer questions, providing beekeeping recommendations, updates about available services, scheduling appointments, etc.). Message frequency varies.

2. User Opt-In

You may opt-in by checking the "SMS Opt-in" box in the "Contact Us" form on our website (accessible through our "Contact" page), or by responding "YES" to a requested opt-in text.

Consent is not a condition of purchase.

3. User Opt-Out

To stop receiving messages, text STOP to 484-243-0473 or 484-673-1901. You may receive a confirmation message.

4. Help

For help, text HELP to 484-243-0473 or 484-673-1901 or contact us at elishoneybees@gmail.com.

5. Message and Data Rates

Message and data rates may apply. Check with your mobile carrier.

6. Eligibility

You must be 18 or older and have a mobile device with text messaging capability and a participating carrier.

7. Disclaimer

Messages may be delayed or undelivered for various reasons beyond our control. We are not liable for delayed or undelivered messages.

8. Changes

We may modify these terms at any time. Continued use constitutes acceptance of any changes.

Effective Date: 5/28/25